Mobility/Wireless

Identity Theft Claims and Unauthorized Account Changes

This office investigates all matters related to identity theft and unauthorized changes to your AT&T wireless account.


What do you need help with?
Are you trying to report one of the following?
Have you already submitted a claim?


Need to check status of an existing claim?

You can request status on an existing claim by clicking 'Check Status of a Claim'.



Need to download claim affidavit?

Identity Theft Victims' Complaint and Affidavit.


Did you know?
Consumer reporting agencies like Equifax, Experian, and TransUnion are required to give you a free copy of your credit report each year if you ask for it. Visit www.AnnualCreditReport.com for more information, or use the contact info below:

Equifax: 800.525.6285, www.equifax.com

Experian: 888.397.3742, www.experian.com

Transunion: 800.680.7289, www.transunion.com

Federal Trade Commission website
For more information on identity theft, please visit
ReportFraud.ftc.gov

Protect Yourself from Scams
Scammers are creative when it comes to finding ways to get your personal information. We’ve summarized some of the most common scams to look out for, along with ways to help secure your sensitive information.